Trust & transparency

How We Rate Casinos

Every score on CasinoNews.ai comes from the same weighted framework. We publish it here so you can see exactly what each number means.

The Short Version

We assess each casino across six categories. Each category is scored out of 10, then combined using the weightings below into a single overall score out of 10. We weight the things that protect players — safety, payouts and bonus fairness — most heavily. A casino that fails a fundamental safety check cannot earn a high overall score, regardless of how good its games or bonuses look.

Our Weighted Scoring Criteria

Criterion Weight What we check
Safety & licensing 25% Valid licence(s) and the rigour of the regulator; ownership transparency; SSL/data protection; fairness testing of games (e.g. independent RNG audits); track record and history of player complaints.
Payouts & banking 20% Verified withdrawal speed; range of deposit/withdrawal methods; fees; withdrawal limits and caps; clarity and speed of identity (KYC) verification.
Bonus fairness 20% Realistic wagering requirements; clear, accessible terms; reasonable maximum cashout and bet limits; game weightings; no predatory or hidden clauses.
Game range & quality 15% Breadth of slots, table and live-dealer games; quality of software providers; published RTPs; mobile performance.
Customer support 10% Availability of live chat; response times; quality and accuracy of answers; languages offered; self-help and help-centre quality.
Responsible-gambling tools 10% Deposit, loss and session limits; reality checks; self-exclusion and cool-off options; links to support organisations; ease of finding and using these tools.
Overall 100% Weighted average, expressed as a single score out of 10.

Weightings shown are our standard framework. They may be adjusted for specialist review categories (for example, crypto or live-dealer casinos), in which case the relevant review notes the change.

What Each Score Band Means

Score Rating Meaning
9.0–10ExcellentStrong across every category; recommended.
7.5–8.9Very goodSolid and trustworthy with only minor drawbacks.
6.0–7.4GoodDecent overall but with notable trade-offs to be aware of.
4.0–5.9Below parSignificant weaknesses; proceed with caution.
Below 4.0AvoidSerious safety, fairness or payout concerns.

How We Gather Evidence

Where practical, our reviewers register, deposit and request a withdrawal so payout times reflect real experience rather than marketing claims. We read the full bonus terms, check licence registers, test customer support with genuine queries, and review the responsible-gambling tools in the account area. Findings are recorded against the criteria above. For more on our process, see our editorial policy.

Keeping Scores Current

Casinos change — licences lapse, terms tighten, payout speeds shift. We re-check reviews periodically and after material changes, and we show a "last updated" date on every review so you know how recent the assessment is.

No score is influenced by commercial relationships. If a casino we earn from scores poorly, we say so. See our affiliate disclosure.

The figures used in our current sample reviews are illustrative placeholders, to be replaced with verified, sourced data before publishing.

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This methodology is published for transparency. 18+. Gambling involves risk; please play responsibly.

Authors

John Myer

John Myer

Editor-in-Chief

Leads the review desk and edits every review. Over a decade testing real-money casinos end to end.

Purvi Patel

Purvi Patel

Head of Casino Research

Runs the data team behind our Safety Index and fact-checks every review against primary sources.

Sasha Stann, CCRP

Sasha Stann, CCRP

Responsible Gambling & Compliance Lead

Certified responsible-gambling professional who keeps our content fair, honest and player-first.